Ordering

Ordering Options


We are committed to creating a safe and pleasant shopping experience for our customers. Please choose the order method that is most comfortable for you.
Online: Order through our website for convenient, easy, and fast service. Available 24 hours a day.
By Phone: Call one of our knowledgeable customer service representatives toll-free at 1-800-506-4935. Available Mon – Sat, 8:00 a.m. to 4:00 p.m. (US PST)
By Fax: Print your shopping cart page and fax it to (949) 722-0362. Available 24 hours a day.
By Mail: Print your shopping cart and send it with your payment:
ShoeAndFootCare
Attn: Orders
930 West 16th Street, Unit C-2
Costa Mesa, CA 92627

Payment Options

Credit Cards: We accept American Express, Discover, MasterCard and Visa.

Google Checkout: Choose Google Checkout on the first Checkout page. See below for more information.

PayPal: Choose Paypal in the “Payment with” dropdown box on the Shipping/Payment selection page. This is the same dropdown box where you would choose a credit card type.

Personal Checks, Cashier's Checks, and Money Orders: Print your shopping cart page and send it with your payment to the following address:

    ShoeAndFootCare
    Attn: Orders
    930 West 16th Street, Unit C-2
    Costa Mesa, CA 92627

Be sure to include a daytime phone number and email address so that we and/or the shipping company can contact you with any questions we might have.

Please note: To protect against fraud, any orders paid for with a personal check will remain on hold for a number of days to allow for the check to clear. Orders placed with credit cards, money orders and cashier’s checks will be processed immediately.

About Google Checkout


ShoeAndFootCare has partnered with Google Checkout in order to provide a faster and more convenient way to shop online.

  • Buy quickly and easily from www.ShoeAndFootCare.com and thousands of other stores across the web using a single account.
  • Store payment information. Keep your credit and debit card information in one secure location.
  • View purchase history. Track all of your Google Checkout orders across all merchants in one account.
  • Shop with confidence. Google protects you from unauthorized purchases.

How do I use Google Checkout?

    • Add your items to the cart.
    • Choose Google Checkout when you view your cart.
    • If you’ve used Google Checkout before, all you need to do is provide your Checkout username and password to buy from us. If you’re using Checkout for the first time, you only have to fill out a single page of information once to make your first purchase. Your information will be saved and you can use this account for all Google Checkout merchants across the web.
    • Review the order details and place your order. You will receive a confirmation email.
How do I check the status of my order with Google Checkout? - Click Here

Whom should I contact if I have questions with a Google Checkout order?
If you have any questions regarding your order, please contact ShoeAndFootCare.com at 1-800-506-4935. Google Checkout is a fast, safe, convenient checkout process that you can use to shop quickly and safely on the internet, but all customer contact and order information is still maintained by ShoeAndFootCare.com. Contact ShoeAndFootCare.com regarding shipping, changes to your order, tracking, and returns.

For more information and questions specifically pertaining to Google Checkout, please visit http://checkout.google.com/support/.

Order Confirmation

After your order is completed, you will automatically be sent an order confirmation email. The subject line will contain your order confirmation number. This email is your receipt, so please save it for future reference.

If you do not receive an order confirmation email from us within 24 hours of placing your order, please check your spam folder before contacting us. When contacting us by phone or by email be sure to include your order confirmation number, full name, and account email and we will send a new confirmation to you.
When your order has been processed (generally on the same or next business day) a second email will be sent to you with your shipping information and a link to track your order when applicable.

Cancelling Orders

If for any reason you find that you need to cancel an order, change an item in an order, or change the shipping address, please call us at 1-800-506-4935. Generally we cannot cancel an order once it has shipped from the warehouse. Therefore the sooner you call the better our chance of catching the order in time. If we are unable to make the change before the order is processed and shipped, you may need to return the item. Please see our return policy for details.

Sales Tax

There is no sales tax on orders, with the exception of orders shipped to addresses in the state of California. Orders shipped to California addresses are subject to a sales tax of 7.50%.


Promotional Codes


When you join our email list, you will become eligible for the various discounts and promotions we offer periodically on select items. Should you receive a promotion code from us via email, be sure to enter it during checkout in order to apply the discount that is being offered. Please contact us if you have any questions or need assistance with this feature. Please note, many promotional codes and coupons are limited to one per purchase.



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